25 days waiting for my refund & counting

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Dorothy Perkins www.dorothyperkins.co.uk
★★☆☆☆
1.8
From 152 reviews
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Murphyic468's review of Dorothy Perkins www.dorothyperkins.co.uk

“25 days waiting for my refund and counting”

★☆☆☆☆

written by Murphyic468 on 05/06/2014

I have been a regular online customer of DP for years however that relationship has now ended. I returned goods on 10th may and had 1 of my 2 parcels refunded but not the 2nd (although they have confirmed they have received the 2nd). I have sent 2 emails and on both occasions been told that I have to wait 28 days before I can take this further. They were quick to take my money but reluctant to give it back.

Plenty of competition out there so cannot be bothered anymore with DP

  • £545

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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