Never use again

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

YYCC's review of DirectSight - www.directsight.co.uk

★☆☆☆☆

“Never use again”

Written on: 06/01/2012 by YYCC (1 review written)

Ordered end of November for a pair of sunglasses. Never told they were not in stock, kept chasing and 3 weeks later they sent me the wrong pair. Was promised to be given a refund without having to return the glasses but then 1 week after still no refund. Contacted them again but spoke to different people and was told won't get refund unless the wrong glasses are sent back. Treated me like a liar even though their employee offered something he shouldn't. Just basically been messed around for about 6 weeks and they don't seem to care if you are not happy with their service. Will never use again.

  • sunglasses

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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