Returning customer, second time as good as first

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★★★★★
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Direct Luggage - www.directluggage.co.uk

★★★★★

“Returning customer, second time as good as first”

Written on: 12/06/2012

Bought 2 suitcases from Direct Luggage on-line at 11.20pm Thursday 7 June. Delivered to Southern Scotland by 2pm on 10 June. Price was excellent. Signifcantly less than same product on the High Street. Web site easy to use.

I am very happy with the service but if I were to gripe and this is really nitpicking I did not get an acknowledgement of order although I did get a Paypal receipt and did get an e-mail from Direct Luggage on delivery day advising of time of delivery to within 1 minute. So forget gripe. Good company to deal with.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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