Awful customer service

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of DanceDirect - www.dancedirect.com

★☆☆☆☆

“Awful customer service”

Written on: 01/11/2013

This company states that they only take payment at time of dispatch. However they have taken almost £60 from my account and not sent anything! Phone lines are unanswered, emails are ignored and I have had to go to my bank to try and get my money back. It's been a month now since I ordered. This is not good enough. Avoid this company and order elsewhere.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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