The items received were of substandard quality. Literally falling apart at the seams. Tried to return, met with a load of difficulties on the website. Eventually I gave up. I think this is what they want you to do. THESE PEOPLE ARE MAKING THEMSELVES RICHER BY CONNING YOU OUT OF YOUR MONEY. THEY ALSO OWE THEIR SUPPLIERS AND WILL GO INTO LIQUIDATION AND THEN START UP AGAIN WITH ANOTHER NAME.

No order received, tried emailing several times no response. Luckily I had paid with Pay Pal and opened a dispute to get my refund. Totally avoid this company

I can't believe this company can still survive after possibly cheating many people of their money :( They sent my goods but left out two of the items and told me they would refund me as soon as possible - OBVIOUSLY THEY DID NOT :( I emailed them at least 4 times but to no avail. :( This is horrible and I will never buy from them again...

The customer service is terrible. I've been having problems logging in and they don't respond to emails, plus when you request password recovery to you're email address it never comes through.... So disappointed and refunds are not a hundred percent instead of refunding payment they just add it to your account! It's usually the customer is always right but in daisy street case it's the customer is never heard!!

Ordered a pair of trousers...arrived with a torn zip. Returned for a refund within the time scale yet surprise, surprise no refund and emails ignored. Avoid!!!!!

Never heard of this website so checked reviews first. Was tentative about placing an order due to bad reviews but had a very positive experience myself. Delivery was prompt, had to exchange one item but this was done with no fuss and no extra charge. Prompt replies to emails. Didn't like not having a contact no. to call, and beware if wanting a refund as you will need to pay postage. Other than that my daughter was delighted with the goods!

Have been waiting nearly a month for my order although money has been taken from my account!!! no replies to email queries! Would never use this site or recommend again!!

I ordered over £100 in shoes from them. When they arrived 4 out of 7 pairs were damaged, I decided that 2 pairs were fixable and sent two pairs back. That was over a year ago, I'm still waiting for a refund or replacement. Any contact with them has been ignored. I am still angry about it!

First off, I placed my order and received it literally a month later. Second, when I opened my package I was greeted with a receipt stating that one of the pairs of shoes I ordered were not in stock and that I would receive a refund. (Which I am STILL waiting for). Third, the shoes that were received were ginormous as they're clearly not true to size on the website. All in all, steer clear of this website. Obviously they have no sense of respect for their customers.

do not understand why this company still works, why law does not take drastic measures with them, do start an investigation against them, just a lot of people complain about them, not good when these fools deceive and mislead world, my first online shopping ugly I had at them, never I have to deal more with these swindlers.

I saw Daisy Street on a billboard in warrington and had a look on the site. The range of product was great and exactly my style. The billboard offered a 20% code so i purchased a few items with the total still under £40. All the items arrived the next day and fit perfectly. I would definitely recommend Daisy Street to my mates.

I ordered an item from Daisy Street back in Feb, and decided to return it. Despite their website boasting free returns, they make it as difficult as possible to return stuff. You only have one week if you want a refund, and you have to email them and wait for their reply to get a link to their returns form, which actually says that returns are NOT free -- you will be charged £3 for the postage. This is blatantly contradicting their website, and when I emailed I was told that they were 'updating the website' -- utter rubbish as weeks later it said the same thing. I waited around a month for my refund which mysteriously never appeared. Fed up I posted on their Facebook saying I wanted a full refund including the £3 postage charge, and was basically told to get in touch with customer services. I asked why they couldn't just get in touch with me as I've already explained the problem, and they said they'd be in touch. A week or so goes by, no email from them and no refund, so I message them on Facebook again and *finally* get a full refund. Would never order from them again, waste of time, clearly attempt to mislead customers to encourage people to order but not return things. I'm sticking with ASOS from now on for my online orders.

I was having a hard time getting in contact with customer service for a problem that I had with my shipping address. They emailed me about the problem and when I tried to fix it myself on the website, nothing was changed. Customer service took too long to answer my reply. After the problem was finally fixed, my order was shipped but it went past the day it was supposed to come. My order of two items has been terribly difficult to deal with. It is now the 17th day since I ordered my items. Daisy street, you really need to step it up because this has been ridiculous for me

Dreadful! I order four items from Daisy Street, when they arrived the sizing was not as described, the quality was very poor the colours and materials were not as described, in fact they were absolute rubbish. It was difficult to find out how to return them eventually I was able to contact customer services and then they emailed me a return form. I returned all the items in accordance with their policies and procedures in the original packaging with the return form and guess what NOTHING!!! I have now emailed 7 times and am now going to take legal action as they do not respond to anything.

Received a dress and wanted to return it as was poor quality and fit. It was not clear at all how to return on the website! After finally working this out I returned it and I am still yet to receive my refund a month later!!! I have emailed the company numerous times, who have assured me that they have sent me back my money. I have checked with my bank who confirm no money has been transferred! Overall service was awful, websote is unclear and this compnay is a joke! DO NOT USE! !!

I ordered some platform pumps in my usual size which arrived and were way too big so I returned them and asked for a replacement pair in a size smaller, they arrived but were too wide so I returned them but was never refunded. I have emailed daisy street loads of times but they never answer! I would never, ever use them again and would recommend that no-one else does.

Ordered a pair of boots that failed to arrive. Transpired there was a system error and they were not in stock after all. Having had to pay up front, I am still awaiting a refund 5 weeks later (and counting!)