Horrible workmanship , appalling customer service

2.6 / 5
38% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Alecs85's review of DIY Dress www.diydress.co.uk


“Horrible workmanship , appalling customer service”

Written on: 28/05/2014 by Alecs85 (2 reviews written)

Do not waste your time with this website. I ordered a dress that was very simple and got a cut up dress that had pieces of material sticking out of it. The customer service was very nice until I actually got the dress. They they pushed me between 6 different people, all saying the dress looks like on the website. All people (men and women) whom I have asked to compare the website to the end product were shocked by the difference, yet 6 people on their team could not spot any difference. DO NOT BUY FROM THEM! They offer very poor quality and are extremely rude in the emails from Customer Service. Do yourself a favour, spare yourself the headache and lost money and move on to another supplier. I am very surprised also that for each bad review on this website, there seems to be a 5 star review shortly after.Very very interesting, I must say. Note: I wish I could give 0 stars but the minimum is 1.

  • Dress - 100 GBP

    Goods purchased & cost

  • Up to a week late


  • Customer Service

  • Quality of website

  • Value For Money

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