2.6 / 5
38% of users recommend this
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CathM's review of DIY Dress www.diydress.co.uk



Written on: 29/06/2013 by CathM (1 review written)

Absolute disgrace. I paid for a custom made dress and they confirmed my measurements in an email. However when the dress arrived there were bits hanging off it and it was made 3 inches too small around the waist and back. When I spoke to live chat they apologised for making it too small after seeing the photo's I sent and said they would refund £15.00. Since then they have been ignoring my emails and any correspondence. So now I have to get my dress re-made, such an upsetting experience.

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  • Quality of website

  • Value For Money

Diydress's Response to CathM's Review

Written on: 01/07/2013

Dear Customer,

Thanks for your shopping with us and share your own experience here. I am so sorry about all inconvenience.

Would you mind tell me your order number, in order to we can check your order and we will try our best to make sure what's wrong with your dress and will try our best to help you.

Kind regards,

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