Click here if this is your business
4.7 / 5
94% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Clarks



Written on: 17/02/2013

I shopped in Clarks Cheshire Oaks for a pair of shoes for my grandson. I found the ones I wanted but they were a 3F and I needed a 3G so I took them to a sales assistant and asked for a 3G, she brought a pair of shoes to me in a box, I took the shoes and paid for them. I did not have my grandson with me as he lives 62 miles away. But that should not have made any difference because size 3 is a 3 not a 5!!!! It was only when I got home I discovered that they were a size 5, I could not believe it. I now have to travel back to the shop and hope that they have want I want. I tried to ring the shop and got an answer machine, even when advised to press button 3, which I did I did not get connected, in fact I got cut off, so I tried again, same result. Won't be shopping there again!!!!

  • boy's shoes £25.99

    Goods purchased & cost

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0