poor quality & extortinate postage

Click here if this is your business
★☆☆☆☆
1.5 / 5
11% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

sarah128's review of Chums www.chums.co.uk

★☆☆☆☆

“poor quality and extortinate postage”

Written on: 19/06/2014 by sarah128 (1 review written)

Order some underwear from chums. Arrived quick, almost next day. Then it went downhill. I paid £4.99 postage so I expected good quality packing and at least signed for or recorded delivery. NO. Sent by ordinary post and in a flimsy black plastic bag. How on easrth do they have the nerve to charge £4.99 for that!!!!!!
The item was extremely poor quality. I know it was cheap but even so this was below poor. The size ordered was not the size of normal other shops items. IN FACT ONE WOULD HAVE TO BE 2 SIZES SMALLER THAN YOU ARE TO FIT IT.

I am extremely dissapointed and disgusted with the quality and the cost of postage. I am returning the item with a note of this and I hope I get my refund without any hassel.

  • below poor

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0