What an organisation!!!

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

nanylu's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“What an organisation!!!”

Written on: 20/12/2013 by nanylu (1 review written)

These are my first and I am sure my last orders with this company. There is clearly no organisation. I ordered 2 items on 5 December - Christmas presents!!! I have emailed twice but only received standard emails and nothing else. I have tried phoning and that is just as bad. As soon as you get through you get a message that no one is available to take your call and to hang up and try again. I'm concerned about my money. I don't think I will be ordering from this company again.

Reading the other reviews I am not alone with my views!!

Fabulous and reasonable items - but customer services is a disgrace.

  • 3 Pack Boxer Shorts and a Pair of Shoes : Total: £53

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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