Dreadful customer service or pure fraud

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Dreadful customer service or pure fraud”

Written on: 28/11/2013

Money debited on day of order six weeks ago. Goods have still not arrived. Emails cancelling order and requesting a refund simply ignored with generic promise to reply within 72 hours which never happens. Have now lodged fornal complaint with credit card company.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Value For Money

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