Only giving it one star, because it needs 1 star to complete

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1.5 / 5
13% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley -


“Only giving it one star, because it needs 1 star to...”

Written on: 15/08/2013

This is a very poor company. The website is rubbish, and the customer experience is terrible. Ordered some products, which had a delivery date of 18 days. After the 18 days had passed, I contacted the company as I did not recoevr more order. Without any acknowledgement the order was canceled. I contacted the company, to only find out why and they'd emailed me a message to say it had been 'damaged' during delivery, and therefore your order had been cancelled.

Similarly, friends and family have also had a poor experience with this company. I will not be dealing with them again. If your reading this review, don't order with this company unless you want to be disappointed.

  • Goods purchased & cost

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