1.6 / 5
15% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

McDonough92's review of Boohoo -



Written on: 26/07/2014 by McDonough92 (1 review written)

I paid for next day delivery yet it has now been 8 days since I placed my order and I have not received the package.

When you try and contact them they take 48 hours to respond and then when you reply its another 48 hours with a reply from a different person.

Each time they are extremely unhelpful and useless. The company delivering the package are also incompetent as they let a neighbour sign for my package but then did not leave a note to say who has it.

According to this is not their fault or issue as the package was delivered. This is completely the worst case of customer service and I will never be using them again.

The delivery company was My Hermes so don't use them either.

  • Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 0 0