Pleasantly surprised

Boohoo - www.boohoo.com
★★☆☆☆
1.6
From 463 reviews
15.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo - www.boohoo.com

“Pleasantly surprised”

★★★★☆

written by on 02/07/2013

Goods are value for money. Not the best quality but then they are inexpensive and just what my brother's granddaughter in Australia has been asking for. I was worried about the delivery and customer service after reading some reviews.; however, I can honestly say I was treated with the utmost consideration and respect, far exceeding my expectations. The Company couldn't have been more helpful. A big Thankyou to the whole team.
L. Treverton-Cooper

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Boohoo.com's Comment

Written on: 11/07/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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