Poor quality

1.6 / 5
15% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

ninisugar's review of Boohoo - www.boohoo.com


“Poor quality”

Written on: 14/05/2013 by ninisugar (1 review written)

Quality leaves a lot to be desired... I felt cranky looking at the dress, not even bother to try it on, then I decided to return it. For a £25 dress, I expect better material than sth touches like table towel.

  • Goods purchased & cost

Boohoo.com's Response to ninisugar's Review

Written on: 15/05/2013


Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,

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