i ordered a dress & a month & a half later,i still wait

1.6 / 5
15% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo - www.boohoo.com


“i ordered a dress and a month and a half later,i still...”

Written on: 23/10/2011

i ordered a dress a month and a half ago and it never got delivered.i tried emailing and nobody have got back to me about what happened to my order.

  • a dress worth £25

    Goods purchased & cost

  • Still waiting


  • Quality of website

  • Value For Money

Boohoo_Help's Comment

Written on: 25/10/2011

Hi there, my name is Hayley I am the Social Media Advisor at boohoo.com. I am sorry to hear you have had trouble with your order. We are an e-mail only contact centre and aim to reply to e-mails within 24hours. Please contact us at customerservices@boohoo.com with your order number and query. As we are very busy at the moment I would advice that you contact us by facebook at boohoo.com official or on twitter @boohoo_cshelp for instant working hours response. You may also find answers to your questions on our brand new Customer Services blog http://goo.gl/kGz9U . I look forward to hearing from you. Please accept my sincere apologies for the inconvenience caused x

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