Fantastic Service! Great Clothes!

1.6 / 5
15% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

AmyJ88's review of Boohoo -


“Fantastic Service! Great Clothes!”

Written on: 14/09/2011 by AmyJ88 (1 review written)

I was looking for some new items for my winter wardrobe and came across boohoo! The order process was simple and straightforward and even allowed me to pay with PayPal.

I was in no rush so used the UK Saver delivery, which arrived on time, in fact a day earlier than I expected!

The clothes were lovely. The cardigan wasn't right though so I had to send it back. I had a few problems using the online returns service so I e-mailed the customer service using the contact us on the website. They got back to me very quickly to explain there had been a problem on my account but it had been fixed so I could log the return.

It was free to send the cardigan back and I got my refund 5 days after sending it at the Post Office.

Very happy :)

  • Dress, Kimono, Jumper and Cardigan - £53.99

    Goods purchased & cost

  • On time


  • Customer Service

  • Value For Money

Boohoo_Help's Response to AmyJ88's Review

Written on: 25/10/2011

Thank you very much for the review. I am pleased you are happy with our services: )

Social Media Advisor x

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