Poor customer service

Aphrodite Clothing - www.aphrodite1994.com
★★☆☆☆
2.2
25.0% of users recommend this
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Cathyjam's review of Aphrodite Clothing - www.aphrodite1994.com

“Poor customer service”

★☆☆☆☆

written by Cathyjam on 15/01/2018

Very disappointed. I missed the Christmas returns deadline by 4 days because I had flu for 2 weeks after Christmas. The shoes I bought for my son were too big and ready to return, unused, but the company refused to allow the return, or an exchange.

I was surprised to see this inflexible treatment, this has not happened with other companies where the same issue arose. The shoes were very expensive and now cannot be worn.

I suspect they only put good reviews on their website, which gives the impression they are better than they actually are. I would certainly not rate their customer service.

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