Dont Use Them

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Angela Mall - www.angelamall.com
★★☆☆☆
1.6
10.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Bryannax57's review of Angela Mall - www.angelamall.com

“Dont Use Them”

★☆☆☆☆

written by Bryannax57 on 04/12/2015

I ordered a dress and jacket from Angel Mall to be custom made and paid for express delivery. The items arrived, not only is it completely the wrong colour in the wrong material, it doesn't fit. The measurements I gave them to make it to are 3 inches different to what was supplied. The seams don't match up, the workmanship is extremely poor and there are parts of the dress caught up in the sewing of a band. There is also a mark on the top of the dress from where there must have put it prior to sewing. I have continually asked for a refund and they are only offering me 15% back - the wont take the dress back and are saying there is nothing wrong with it. This has been going on for weeks and the best they come up with is 15% or they will offer me discount on another outfit !!!! I cant wear the one they sent and despite constant emails they wont budge on refunding me only 15% which will be less than the actual postage cost me let alone the cost of the outfit. DO NOT USE THEM !!!!!!

  • Negative

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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