Rude customer service

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tsgreen's review of Alight Plus Size Clothing - www.alight.com

★★☆☆☆

“Rude customer service”

Written on: 04/10/2013 by tsgreen (1 review written)

I ordered a blouse from alight.com . The item did not fit. I returned the item and never got a reply. I called the company. The staff were rude and did not want to resolve the issue. I was told they sent out an email and they item was out of stock and they do not refund shipping.9.00 shipping on a 30.00 shirt with no offer to replace the out of stock item with another item. Snarky rude staff. I would never buy from this company again.

  • shirt 29.99

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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