Good customer service

Click here if this is your business
★★★★☆
3.6 / 5
66% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Alight Plus Size Clothing - www.alight.com

★★★★☆

“Good customer service”

Written on: 14/09/2012

I received help via your Chat line. For whatever reason the online site did not show/offer the size that I needed. The gentleman on the Chat line was able to call me and take my order by phone. It is so great to communicate with a real live person. The item arrived in very timely fashion. Unfortunately, it did not fit the way I hoped. I returned it and received a refund without problem. I gave 4 stars instead of five only because of the web site being incorrect.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0