Never Reimbursed

ASOS Reviews - asos.com
★★☆☆☆
2.2
From 1391 reviews
31.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

lacourington's review of ASOS Reviews - asos.com

“Never Reimbursed”

★☆☆☆☆

written by lacourington on 14/07/2015

I ordered some dresses for my honeymoon and they did not fit. When I got back from my honeymoon I attempted to return them. I lost my return label and requested a new label. I was never sent a new label. I took it into my own hands and googled the return address which is UK. I spent $55 on shipping and I've yet to receive a return. $156 for two dresses was thrown away and now I don't even have the dresses to resale. Stay away from this company.

  • $156

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review

Asos.com's Response to lacourington's Review

Written on: 15/07/2015

Hey there. This isn't what we like to hear and we'll be more than happy to get this resolved for you. If you you get in touch with us via our social pages such as Twitter or FB or fire us over an emai, we'll get this fixed for you. ASOS Andrea

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!