2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Kamryn11's review of ASOS - www.asos.com



Written on: 26/08/2014 by Kamryn11 (1 review written)

Terrible service. lost my order then told me they'd sent a replacement next day delivery only to be told 2 days later they don't have it in stock after saying it had been sent. Awful cutomer service will never buy from them again. cant warn you enough to avoid this website.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

Asos.com's Comment

Written on: 26/08/2014

Hey Kamryn11, I'm really sorry to hear you feeling this way. Sadly our stock levels so change rather rapidly and we have to request all replacements before they are sent out, I'm really sorry this information wasn't made clearer. If you could get in touch with us on Facebook on our ASOS page or Twitter at @ASOS_HeretoHelp - I'd love to see if there are some other options for you if it happens to reappear. ASOS Kym

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