Perfect & on time

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -


“Perfect and on time”

Written on: 17/05/2014

I ordered this orange, short sleeve dress that I wanted to wear for my graduation. I ended up ordering pretty late, so I used express shipping. It came on time, was exactly how it was described, fit perfectly and looked great. I am very happy with the service. Just to let you know, there is apparently a service fee since it's being shipped to the US. Still, the dress was a little over $40, and the fee was less than $2, so it's not bad.

  • ASOS Skater Dress with Sweetheart Neck and Short Sleeves $41.92

    Goods purchased & cost

  • On time


  • Value For Money's Comment

Written on: 17/05/2014

Thanks for the lovely feedback! It's great to that you loved your dress and we hope you had a great time at your graduation. This fee that you were charge sounds like an international charge from your card issuer. These are charged when your card issuer has to convert your funds for you. So if you ordered in GPB and they converted it to USD you'll be charged. If you ordered in USD then they won't charge you. If you need any more information on this you can always contact us on our Facebook page or DM us on Twitter @ASOS_HereToHelp. Your bank will also have a few bits of information for you up their sleeves. Thanks again for the feedback, it's much appreciated and have a lovely weekend. ASOS Scott

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