Shoe sizes wrong

2.2 / 5
32% of users recommend this
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Guest's review of ASOS -


“Shoe sizes wrong”

Written on: 11/02/2014

I have ordered two pairs of Asos branded shoes in the last couple of months, I am a size 13 so i was delighted when I saw their large range of big shoes. However when I received the shoes they were much too small, fitting like an 11 rather than the 13 I expected. This was very disappointing as this was the largest size they carried and I liked them for the price. Unfortunately it seems I will no longer be able to buy shoes from Asos.

I hasten to add that delivery and returns are very good and would not dissuade others from buying from there.

  • Mens Leather chukka £50

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money's Comment

Written on: 13/02/2014

Hey, I'm sorry to hear that the shoes you received did not fit as you expected. I'll pass your feedback over to our buyers for you for sure. If you ever need help with anything, you can chat with us over Facebook or through Twitter at @ASOS_HeretoHelp. ASOS Chantelle

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