2.2 / 5
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Pointer14's review of ASOS - www.asos.com


“Disappointed ”

Written on: 09/01/2014 by Pointer14 (1 review written)

I bought a dress from Asos, the delivery was very quick and efficient. I opened my parcel and instantly fell in love with the dress, it's gorgeous. The price was also very reasonable at £36. However, when I tried it on, the zip doesn't come down all the way, it gets stuck. So I cannot get the dress on or off. And after a drunken night out (which is what I bought the dress for) I highly doubt il be able to get it off without ripping it.

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Asos.com's Response to Pointer14's Review

Written on: 18/01/2014

Oh no! I hope this didn't ruin your night out? Don't despair - this dress is faulty and you'll have no problems returning it for a replacement. All you need to do is let us know your order number and registered email address. You can send these details via Twitter or Facebook via our fan page. As soon as we get the deets we'll sort this right out for you. ASOS Donna

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