2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -



Written on: 23/12/2013

Their customer service is horrid. I am so angry. I haven't received my order and it has been well over the due date. I tried getting in contact with them only for them to tell me that they would get back to me within a 48 hour's been over two weeks now. I'm never doing this again. If I haven't received my item now I HIGHLY doubt I will receive it by the 25 of this month.

  • Goods purchased & cost

  • Still waiting


  • Customer Service

  • Value For Money's Comment

Written on: 06/01/2014

Hey, 'm so sorry that your order didn't arrive in time and that no one has got back to you sooner. I'm hoping this has all now been resolved for you however if you do need any more help please drop us a message via the 'contact us' section on the website and we can get it sorted right away. ASOS Sarah

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