2.2 / 5
32% of users recommend this
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vamsi666's review of ASOS - www.asos.com



Written on: 14/11/2013 by vamsi666 (1 review written)

Idiots and useless fellows

useless fellows
Idiots, no customer care , 20 emails and I received 10 emails ... Still no use ...

Its been almost a month chasing ASOS idiots, and their courier guy collect theit useless products which is two wrong sized jeans sent one by one, on Monday up to now there is no update ?
I asked
1. Did you received two wrong items?
2. When you are going to send my replacement size Item ?

No reply.....

It's shame on chasing in twitter and Facebook, and its annoying there is no number to call, I bet if you have phone number so many will call you to give complaints. ..any way

DEAR Asos. WHY dont You answer when we complaint?? WHY do You steel Money

Ill take legal action...

Query: 131105-004198
Order no : 88929000
order number of your recently sent wrong item : 89439464

  • 30£

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Asos.com's Response to vamsi666's Review

Written on: 18/11/2013

Really sorry to hear this Vamsi, I totally understand how frustrating this must be for you. I can see another email was sent to you on the 15th November so I hope everything has now been sorted for you. If you'd like to get in touch again you can give us a shout on Twitter through @ASOS_Heretohelp, Facebook by searching for ASOS or on our help page on the website. ASOS Gabby

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