Very poor service

2.2 / 5
32% of users recommend this
  • Customer Service

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lumeelogan's review of ASOS -


“Very poor service”

Written on: 01/11/2013 by lumeelogan (1 review written)

Asos is the only online shopping site I know with the poorest customer service. No empathy at all and I wonder how they can get away with this sort of behaviour. I would never recommend them to anyone as it might come back to haunt me.

  • Goods purchased & cost

  • Customer Service

Saifuddinchishti's Response to lumeelogan's Review

Written on: 01/11/2013

WOw. They've been super sweet with me. Not questioning your review btw. Were they rude? Unresponsive?

Reply to this comment's Response to lumeelogan's Review

Written on: 03/11/2013

Hey lumeelogan, I'm so sorry to hear that you feel this way. We would love to chat more about this with you. Can you please drop a tweet over at @ASOS_HeretoHelp or leave a message on our FB page? Thanks! ASOS Chantelle

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Lumeelogan's reply to's Comment

Written on: 03/11/2013

Are you being funny? I should go to a social networking site to chat about my problem with you? What happened to exchanging simple emails? This is part of what I'm complaining about. Kindly keep your half-arsed apology.

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