Best online customer service!!

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -


“Best online customer service!!”

Written on: 06/10/2013

I have purchased from Asos many times. The experience is always great, in fact it is more than likely you will receive your order in advance of when they said it will be delivered. This happened to me on my last order, not only that, when I returned the item but lost the proof of return I emailed customer service who responded within minutes on a sunday morning at 8am! Not only that, they have refunded me without quibble. You honestly cannot beat that kind of customer service. ASOS are leaders when it comes to customer service as far as I am concerned. Even better than John Lewis!!!!

  • Mango coral pleat dress

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money's Comment

Written on: 07/10/2013

Hey, thanks so much for the love feedback! We love hearing our customers feedback and really appreciate you taking the time to right a positive review! Thanks again. ASOS Sarah

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