waiting for a refund, wondering if it will ever come

2.2 / 5
32% of users recommend this
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  • Value For Money

Guest's review of ASOS - www.asos.com


“waiting for a refund, wondering if it will ever come”

Written on: 19/09/2013

After being left unsatisfied with two garments i ordered, a body and a T shirt I sent them back for refund as the images of the items on the website are completely deceiving making the models pose in such positions the clothing is stretched to look flattering and being a size 6 myself i dont usually have this problem. I sent back an item to Topshop on the same day as Im slightly strapped for cash at the moment and didnt actually need what I got from there and have already been fully refunded

  • Goods purchased & cost

  • On time


Asos.com's Comment

Written on: 20/09/2013

Hey, so sorry you're still waiting for your refund. If you could send us over your order details to us by email through our help page, on Twitter on @ASOS_heretohelp or through the ASOS page on Facebook, we'll be able to take a closer look into this for you. I look forward to hearing from you to get to the bottom of this, ASOS Gabby

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