2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -



Written on: 16/07/2013


= unable to let you know where your order is at any point in time.
= do not bother to update your order's status or call you

Others like Zalando, Amazon much better.

VERY DISAPPOINTED and still waiting to get an order placed over a month ago.
A star is way too much

  • Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money's Comment

Written on: 18/07/2013

Hello, I'm really sorry to hear you're still waiting for your order to reach you. So that I can get this checked out for you, please send over your order number along with your full query to putting 'review centre' as the subject line. We're also social, so you can reach us on Twitter on @ASOS_heretohelp or on Facebook by searching 'ASOS'. I look forward to hearing from you to get this sorted out. Thanks, ASOS Gabby

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Darrylwife's Comment

Written on: 03/08/2013

Your story sounds like mine.. Thanks for the websites. is an awesome one with great clothes at great prices

Reply to this comment's Comment

Written on: 03/08/2013


If there's anything you'd like to chat with us about - we're hear 24/7.

If you'd like me to check anything out for you, send me over a email with all the deets to putting Twitter as the subject, or pop a tweet to @ASOS_HeretoHelp or a Facebook message on our page ASOS.


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