Love the company hate their credit card policy

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

BabethLafont's review of ASOS -


“Love the company hate their credit card policy ”

Written on: 27/05/2013 by BabethLafont (1 review written)

I love asos' clothes but twice I've tried to order from them and everytime they have an issue with my credit card! I live in Haiti and for a website who supposedly offers international shipping they have the worst credit card policies.... I had to have my sister ( who lives in the US)make my purchases for me! Even Zara accepts my credit card without any issues! If you don't live in the States or I'm guessing the UK don't do business with! Sad cause their clothes are really cool

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money's Response to BabethLafont's Review

Written on: 28/05/2013


Oh no, I'm sorry to hear that you've been having some hiccups placing an order with us.

We've got lots of different ways for you to pay.

We offer international shipping free worldwide, as we deliver thousands of parcels worldwide everyday.

We'd love to find out what's been happening here so you don't have to miss out.

Pop us over a message on Twitter, Facebook at ASOS or on our Help & Contact pages on the website.


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