2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -



Written on: 26/05/2013

everything about asos is amazing! The product range is so great. If you cant find it on Asos, it probably doesnt exist. Colour range is great too. However, many of the smaller sizes like 8-10 go out of stock super quickly, as do the "nicer" colours

I have returned items to Asos multiple times, and it is very simple and easy. You must make sure to keep the bag, (or box)that your order is sent it, and all the paperwork.

You simply attach the sticker that comes with your invoice/receipt to the bag and seal it up with your item inside, making sure to also leave the invoice in there, filled out with your refund request and reasons for refund etc.
You can email asos if you like about your refund but it is not necessary. once your return hs been recieved, you get an email, telling you that its been recieved etc and the amount is refunded into your account, within 7 business days dependant on your bank

I loveeee asos and will always go back escp when searching for dresses. There are currently 10 items ive got my eye on ;)

they also have sales and discount codes running almost all the time so make sure to research those before you make an order!

however, their iphone app is a bit irritating as you have to always sign in when you open it (please fix this asos :) )

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money's Comment

Written on: 29/05/2013

Hey, thank you for this lovely detailed review of our website and products - it's lovely to hear. We look forward to you shopping with us again soon, and don't you worry we're working on sorting that bit about the app out! Thanks ASOS David

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Bgoo24's Comment

Written on: 07/08/2013

FAKE REVIEW! fake review!

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