I love Asos.

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Khushi6001's review of ASOS - www.asos.com


“I love Asos.”

Written on: 12/05/2013 by Khushi6001 (1 review written)

Off late I have been seeing a lot of negative reviews of this wonderful website. I live in India and have placed like 7 orders from them. Some were express delivery and some standard. In either case I have always received the item before the estimated delivery date. I still don't get how they loose other peoples parcel. The quality of the stuff from bags to blazers has been excellent too. But in my latest delivery I was a little disappointed. It was an express delivery and my package was slightly damaged. The shoes had some scratches because of that. Plus they came in a really weird box too. Poor quality. And on top of that those shoes are just uncomfortable. No platform support for 5 inches of heels. Very uncomfortable to walk in. But my top was as seen on screen. :P
Tomorrow I am supposed to receive my next order. Le's see how the quality of my jacket n jeans turn out to be. Frankly I am a little unsure now.

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Asos.com's Response to Khushi6001's Review

Written on: 14/05/2013

Hey, thanks for providing some feedback on your recent orders. I'm delighted to hear all of your parcels have arrived on time, but I do apologise for the recent shoe order. If you like, we'd be happy to replace these for you. Alternatively, you can still return them for a refund. Any problems or queries, please feel free to send us over an email - just remember to put the subject as 'Review Centre'. Thanks ASOS David

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Bgoo24's Response to Khushi6001's Review

Written on: 07/08/2013

FAKE REVIEW! fake review! FAKE REVIEW! fake review!

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