Still waiting.

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS -


“Still waiting.”

Written on: 06/05/2013

I am still waiting for my delivery to be sent to me and have been waiting 8 days already for my order from asos and live in New Zealand. Also you sent me a faulty online tracker and it keeps showing me that there is no such order as that and the link doesn't even work or pop up on my iPad ! It is terrible ! Never shopping on here again with all of this stress and worry about one bag that I ordered. Sounds like I was lucky to not use my credit card ! NEVER SHOP ON ASOS AGAIN! HORRIBLE SERVICE!

  • One bag

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

Asosjulia's Comment

Written on: 08/05/2013

Hi, I'm really sorry to hear about this. Our standard delivery service to New Zealand takes 8 working days and we give you an expected delivery date in your order confirmation email too. If you're unable to track the order, please drop us a quick email with the order number at with "Review Centre" as the subject. Alternatively you can tweet us at @ASOS_HeretoHelp or send us a message on Facebook/ASOS. I really look forward to hearing from you and getting this sorted out. ASOS Julia

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