Excellent customer service

★★★★★
4.7 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

MaximumFish's review of Pushchairs and Car Seats - www.pushchairsandcarseats.co.uk

★★★★★

“Excellent customer service”

Written on: 11/03/2016 by MaximumFish (1 review written)

Ordered an ISOFIX base and accompanying seat as it was by far the best price I could find. The site produced an error when checking out via Paypal, so I called up to confirm that it had gone through, and the rep noted that the colour I'd ordered seemed to be out of stock. I mentioned that I'd also been looking at another (slightly more expensive) colour so he offered to send that out instead for the price I'd already paid. I was very pleased and both items arrived very promptly.

Unfortunately there was an issue with the sunshade on the seat, but we couldn't return it because our baby had been born early and we were already using it! To their credit they were more than happy to arrange a replacement shade and have already shipped it out to me.

Overall, fantastic customer service, good selection and prices, and speedy delivery. I'm more than happy to recommend them to anyone.

  • Britax Baby Safe Plus SHR II Car Seat and Isofix base

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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