Terrible delivery service & incompetence

★★☆☆☆
1.9 / 5
21% of users recommend this
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abSears62's review of Kiddies Kingdom - www.kiddies-kingdom.com

★☆☆☆☆

“Terrible delivery service and incompetence ”

Written on: 08/06/2018 by abSears62 (1 review written)

Firstly they sent a courier who said she was unable to lift the furniture as it was too heavy! Then, when the furniture was moved from the van it was evident a box had been completely damaged with two side of the cot inside being completely scraped and damaged. After sending photographic evidence they then demanded more photos of the very same thing, and then I had to chase as a week later we had still heard nothing about a replacement being sent. When this was finally organised at considerable time investment from myself when the delivery came it was a wardrobe not a cot! Terrible service

  • Nursery Furniture £800

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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