absolute shambles of a company

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Kiddicare - www.kiddicare.com
★★☆☆☆
1.9
From 172 reviews
23.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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Kkeel's review of Kiddicare - www.kiddicare.com

“absolute shambles of a company”

★☆☆☆☆

written by Kkeel on 11/03/2017

Please do not use this company . If anything goes wrong with your order the customer care team are completely incapable of of putting things right ! I bought an activity centre that had 3 parts missing . 4 weeks on & 42 emails later and I am still waiting for a replacement. A week ago I was assured my part had been reordered and the collection team would contact me & arrange a convenient delivery time . When I chased this up I get an email back saying my toy was dispatched on the 16th Feb and maybe it had been left with a neighbour!! So I am now right back at the beginning as they seem to think I am chasing the toy with the parts missing !!!!!
Worst example of customer care I have come across. Once they gave your money they really don't care.
Kelley

  • Toco activity play centre

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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