Returning faulty parts

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Euro Car Parts - www.eurocarparts.com
★★☆☆☆
1.8
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19.0% of users recommend this

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ldHatch164's review of Euro Car Parts - www.eurocarparts.com

“Returning faulty parts”

★★☆☆☆

written by ldHatch164 on 20/11/2017

Bought a radiator for my car from Euro's £95. After approx 8 weeks it started leaking, I got it checked out by a mechanic and he told me it was leaking from the core. I contacted Euro's and informed them of the mechanics diagnosis and asked for a replacement, they made me buy another one and return the faulty one which I did and paid the mechanic £99 to fit the new one, I have been chasing them for six weeks now for compensation, not once have they emailed, phoned, written or texted me, after 3 visits to the branch (Treforest) and four phone calls and an email I am now at the stage of taking it further.
They have lost a customer in myself, I think it's very poor after service

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