Terrible Customer Service

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29Benton's review of UK Digital - www.ukdigital.co.uk

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“Terrible Customer Service”

Written on: 25/04/2018 by 29Benton (1 review written)

Awful Customer Service
After ordering a Sony a7iii battery I was informed I would have to pay an extra £12 delivery as I am not in Mainland UK! Since when was Scotland separated? UK digital had no compromise and were unwilling to fulfil the order in any way or even split the postage cost.
So £18 delivery for a small Sony camera battery!
This company really needs to look at it's processes/customer services and think hard if they want to gain and keep new customers!

  • sony np fz 100 battery

    Goods purchased & cost

  • Still waiting

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