After Service A Black Hole

★★★★★
4.6 / 5
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

IanMelv's review of UK Camera Store - www.ukcamerastore.co.uk

★★☆☆☆

“After Service A Black Hole”

Written on: 19/09/2017 by IanMelv (1 review written)

I bought £500+ of camera from This store on July 6th 2017 with a promised £50 cash back.

When I came to use the camera it exhibited a major fault and needed to be returned for replacement. I was asked to send it back and the store would cover the cost of postage. In this case it came to £11.00.

The store did return a new camera which has met expectations.

However, despite sending copies of the postal receipts and repeated requests for how to claim the £50 CashBack my emails have been constantly ignored.

I find this most unsatisfactory and shall be referring my dissatisfaction to my credit card company.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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