Sun Digital - www.sundigital.co.uk

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Sun Digital - www.sundigital.co.uk
★★★☆☆
3.4
61.0% of users recommend this
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Latest Reviews

“TZ30 Bundle. Simply excellant service”

★★★★★

written by MichaelHolder on 07/09/2012

Has to be the best deal for TZ30 UK model including delivery plus 5 year warranty. Ordered late on Wed 5th arrived Friday 7th. All query e-mails answered within the hour. Danny could not have been more helpful. Would definitely use Sun Digital again and recommend to all.

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“Problematic”

★★☆☆☆

written by on 31/08/2012

The period was similar to the previous review except I phoned up before the holiday weekend and was assured that I'd get it on Saturday since they would send it next day delivery for free for the weekend that would normally cost more. Saturday came, no camera delivered. They didn't honour their sales promise unless it was stuck in the post. Bank holiday passed, Tuesday arrived no camera. Phone call it turned out they hadn't sent it, "problems with the dispatch department" [$]. Was promised it would leave that day. Still nothing Wednesday lunch time, no email to say it had been dispatched and the web site just shows order taken. Still does, they took my money via VISA on Friday. Desperation found the camera at a store in London, £10 more. Phoned to check whether it had been delivered, no. Phoned them they said it had been dispatched and they would phone back with tracker number. Left it. They did phone back with tracker number and it arrived on Wednesday late. Not a good experience since one has been caught before by a fly by night internet operator but got ones money back. This time Amazon didn't have it, but in the middle of all of this at £60 more, and the London store who could give it you in hand £10 more. The camera only hit the store in this period. In the end the camera was fine, the seals on the box were not broken and I did save £60 from the Amazon order and I got it before they could have dispatched it. Given that I'm taking to Japan from where it's just arrived from for a trip timing was crucial. Panasonic cameras bought in Japan only have Japanese menu's built in with no language change so that wasn't an option. So basically Sun Digital let themselves down by promising to deliver it at the weekend when they had no intention of shipping it till after the bank holiday. A straight reply of that we use a courier service and it only operates week days would have been better than fed an answer that they were not going to do which wasn't truthful. Their web site and system does does not update when the product is shipped, nor do they email dispatch details. It isn't Amazon in it's processes. If the situation rose again ideally I would opt for the personal pick up in London from a camera store rather than the hassle costing a bit more, but then as said I haven't been done and it's the real thing for the UK market not a grey import. The timing of the trip made one take a chance of using an operator that one was not familiar with rather than the angst of going on holiday without the 2012 model of the camera that came out in late August e.g. the week before bank holiday Monday. [$] probably read that as Danny knocked off early

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“Panasonic TZ30 Red”

★★★★★

written by on 30/08/2012

I found Sun Digital from a general internet search and was pleased to see a phone number that was answered personally and stock was checked for me. I had previously found other sites that stock this camera but there was either no phone number shown or the number did not connect, which made me very wary. Even so, I thought it over for a couple of days, by which time it was Bank Holiday weekend! I ordered on line over the weekend and the camera was dispatched on the Tuesday after Bank Holiday. I received it the next morning, just before ten, personally delivered by courier. I would not hesitate to recommend Sun Digital and will love my new camera even more when I have worked out how to use it!

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“Excellent Service”

★★★★★

written by on 30/07/2012

Found Sun Digital from a general search for a Panansonic camcorder. The Sundigital price was significantly cheaper than all high street or price comparison websites, also they offered a very competitive bundle price for the camera 32GB card and case. Danny confirmed the camera price included the essential 2 year parts and labour plus 3 year parts only warranty, and quoted extremely generous discounts for an extra 32GB chip and a spare Panasonic battery. Danny promised that Sun Digital would meet my short delivery requirement. I placed my order at 1600 hours on a Thursday and it was delivered at 1200 hours on the Saturday two days later. Well done Sun Digital, excellent assistance, excellent price and excellent delivery.

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“Panasonic TZ30 White”

★★★★★

written by on 21/07/2012

Excellent piece of kit at the right price for the total package. Delivery was outstanding as was with me the following day by special courier all with in the price. Good company to do business with and will recommend it any of my friends or associates need anything in the camera line. Keep up the excellent work Danny.

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“Panasonic TZ30 Purchase”

★★★★★

written by Woodsider on 20/07/2012

I am very pleased with my TZ30. I got great service from Danny at Sun Digital. Received camera the next day (Saturday). Makes a refreshing change to talk to someone on the phone regarding your purchase who is easy to contact and very helpful.

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“Panasonic Lumix TZ30 Bundle”

★★★★☆

written by HenryV on 19/07/2012

I looked on line for the best price for this package. That was camara 32GBSD card spare battery carry case and screen protectors. Sun Digital price was the best to cover all that I required. I ordered on Thursday afternoon and the goods arrived by post on Tuesday morning.

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“Nikon D800 purchase”

★★★★☆

written by on 15/07/2012

I have been researching the purchase of a Nikon D800 Camera for some time now. Firstly the long wait for it to be released due to the problems in Japan and then in Thailand with the floods. I finally placed my pre-order with Sun Digital as they honoured the first price when it was released. Tried other major suppliers and found that they increase the price and still had to wait for it coming into stock. Finally I received the camera this date as promised by Danny. I would recommend this company as they kept me in form periodically of were I was in the queue and that no increase in price was added

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“excellent company”

★★★★★

written by 252150 on 09/05/2012

same as the other reviewer, I ordered the black GF3 with 14mm pancake lens from sun digital on Monday evening. I got a call from them on Tuesday, saying black is out of stock and white is still available, which I gladly accepted because they had the gf3 at the lowest price. (other companies like Park Cameras, SRS and wilkinson all sold out weeks ago). Received my GF3 + 14mm + Light room 3 today (Wed), I'd say Sun Digital is a fantastic company! (haven't got my cashback from Panasonic yet, but since it's a UK stock I'm quite confident I'd receive it soon)

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“Sundigital Service”

★★★★★

written by BungyWilliams on 27/04/2012

I ordered the camera and explained I had a deadline for receiving it. It arrived in time AND with a superior camera case to the one ordered free of charge. Excellent service I call that. I can recommend the company to anyone. Brian Williams.

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“DON'T CANCEL AN ORDER WITH SUN DIGITAL”

★☆☆☆☆

written by on 26/04/2012

When Nikon UK had, rather disgustingly, decided to hike up the price of their new D800 DSLR by £200, BEFORE any retailers had them in stock, but AFTER large numbers had been pre-ordered by customers, I decided to cancel my own order asa matter of principle. Imagine my surprise when my credit card statement arrived today, only for me to discover that I had been re-imbursed with the amount I had paid to Sun Digital .... LESS an amazing £28.80. (For the huge administration costs involved in pressing a cancel key on a computer keyboard???) This is something I have NEVER experienced with any other company and does precious little to endear me to their otherwise low (but not THE lowest) prices. I certainly shall not be dealing with them again!

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Guest's Comment

Written on: 30/04/2012

I think you will find that Nikon published a article regarding the increase and stated that anyone who had place an order would get the D800 for the original price of £2399. Also, if you check on the price at Sun Digital, it is still £2399!!! And no, I don't work for Sun Digiatal, I like in Tenerife!
Stephen

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D800's Comment

Written on: 30/04/2012

Stephen,
At the time that my order was cancelled, Sun Digital certainly hadn't made me aware of the commitment by Nikon and, in any case, none of what you say gets round the clear fact that I was stung for cancelling at a time when the retailer had done little or nothing that involved any work or expense on their part.
By the way, I have now managed to obtain a D800 for very nearly £200 less than the price you have quoted.

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“excellent service”

★★★★★

written by 1Jill1 on 24/04/2012

Bought a camera which seemed to have a fault (no fault of sun digital) they responded to all my correspondence very quickly and dealt with any issues. I found them to be very reliable and courteous company in my experience and would have no hesitation in using them again or recommending to other.

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“Great item and very good service”

★★★★★

written by ukpetey on 19/04/2012

A few days ago I ordered a Panasonic GF3 camera with 14mm lens from Sun Digital, at a very keen price, the cheapest I found anywhere. After ordering, I discovered some (I think it's fair to say) mixed reviews about this company. I began to have doubts about its legitimacy, and regretted placing my order. I honestly wondered if I'd ever see the camera, and envisaged a conversation with my credit card company. Two days after placing the order, I came home from work, to find a message on the answerphone from Sun Digital, asking me to call them. This I did the following day, and the chap aplogised, and explained that he'd sold out of the camera in black, but could offer me the white one, and if this was ok it would be despatched for next day delivery. If I didnt want this, I could have a refund. The substitution was ok with me, and the camera arrived at 09.20 the next day, today. The camera was factory sealed by Panasonic, and is the UK model. I've been provided with a VAT receipt, this will enable me to claim some cashback in a Panasonic promotion. I have left this review so that others may know that my dealings with Sun Digital have been excellent. I have a great camera, at a fantastic price, and ordered Sunday evening, received Thursday morning. I would have no hesitationin dealing with Sun Digital again, or recommending them to my friends.

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“great service ”

★★★★★

written by on 13/04/2012

Hi bought a Panasonic GF3 from this company as they were the cheapest, was a little concerned after reading some of the reviews on here but i can honestly say they were first class and the sealed camera arrived next day as promised. Would highly recommend.

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“Quality Service.”

★★★★★

written by Mstandy on 22/08/2011

Ordered the goods at lunch time while at work. The camera was delivered next day AM on a 3 - 5 day free delivery. Outstanding service and would most definitely use Sun Digital again.

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“Camlink TPPRE27 Premium Photo/Video Tripod”

★★★★★

written by Mitch78 on 13/08/2011

Excellent product, excellent price, excellent service. Would highly recommend this product and Sun Digital.

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“Fast delivery and no problems”

★★★★☆

written by SoozySmith on 10/08/2011

I ordered through Amazon Marketplace on Friday 5th and the camera arrived on Tuesday 9th. The item was in perfect condition and ready to use.

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“Fantastc speedy service bought through Amazon”

★★★★★

written by on 03/08/2011

I purchased my item through amazon and I have come to this site to leave feedback as Sun Digital asked me to, I don't know why there is all the bad reviews about the company I never had any problems through Amazon. In fact when I emailed them through amazon to give the tracking number for my parcel they were only too happy to help. Top class seller shall use again in the future, have recommended to friends, ordered on sat, dispatched on Mon order received before 10am today wed, love my product to and well packaged, fantastic and keep up the good work guys, now wish the battery would hurry up and charge ;0) I can't wait to start using my product now and hope that others are not put off by the negative comments, I don't know if its different for customers who purchase through Amazon but I don't see how this should actually make any difference ;0)

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“Company let down by courier but resolved to my...”

★★★★☆

written by Justinwright on 21/07/2011

Camcorder ordered from Sun Digital via Amazon. Product was slow to be delivered and regretably arrived in a very poor condition (packaging badly damaged). I therefore rejected it and returned it Sun Digital who in fairness to them resolved the matter quickly and efficiently. On this occasion I accept that they were let down by the courier service. Sun Digital sent me a replacement camcorder quickly which arrived in perfect condition. The service I received from Sun Digital was perfectly acceptable as was the quality of the product that I subsequently recieved.

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“Something dodgy going on!!”

★☆☆☆☆

written by on 06/07/2011

I would avoid using the company. I ordered a Pentax Optio WG1-GPS and it has only just been delivered, 5 weeks after placing the order. I called them and emailed them but no communication received from them. In the end I contacted my Credit card company to recover the money I'd spent and the camera turned up then. What I find interesting is that Sundigital is part of Amazon's marketplace and their review status is good, certainly not my experience!! I wouldn't use them again!!

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