Don't believe the no import duty claim

SLRHut www.slrhut.co.uk
★★★☆☆
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bgCullen1982's review of SLRHut www.slrhut.co.uk

“Don't believe the no import duty claim”

★☆☆☆☆

written by bgCullen1982 on 29/04/2018

Bought a lens (took nearly a month to arrive), and was charged import duty despite their claim that it was duty and freight paid. After 30 mins on hold I was told there would be a refund and to mail all the information they required. Did that and since then - nothing. Called several times with 30 mins+ on hold with no answer. Mailed through their website and directly several times with no answer. They clearly have no intention of refunding anything because they can get away with it not being a UK company. IMHO this company is claiming things they simply can't or won't deliver, taking your money and walking away. You won't save any money buying from this company in the end, and won't get any support either.

  • Camera Lens £850

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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