Don't use this company

★★★☆☆
3.2 / 5
60% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

TaliyahPorterfield141's review of SLRHut www.slrhut.co.uk

★☆☆☆☆

“Don't use this company”

Written on: 12/02/2018 by TaliyahPorterfield141 (1 review written)

Please read all the Trustpilot reviews. This company is awful. Ordered a lens 3 weeks ago then received a bill for customs import duty. Had no idea I had to pay this as thought I was buying from a UK company. Their customer service team are rude and unhelpful, that's when you can even get through to them! I have refused to pay the import charges and have asked for a refund, which they have said could take up to 4 months! I am fed up and disgusted that this company can continue to get away with such poor service. Please be warned, don't use them.

  • Lens £160

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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