Order Cancelled

4.9 / 5
97% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Pro Camera Shop - www.procamerashop.co.uk


“Order Cancelled”

Written on: 27/08/2013

I placed an order at the weekend for a Canon EOS 60D Digital SLR 18-55mm f/3.5-5.6 IS II Kit at £504.99, great price I was happy. Today I come home from work to an email stating they have problems with their warehouse and that they have no idea when these will be resolved so have cancelled my order. Odd I think so check the website again and the price of this product has magically risen to £580.99. This does not seem to be a very reputable company and I certainly would not recommend using them after this experience.

  • Goods purchased & cost

Reportedtotradingstandards's Comment

Written on: 27/08/2013

This Hong Kong supplier doesn't have a warehouse (certainly not in the UK) Their phone/orderline is a serviced/virtual office in Cumbria.

They import grey market goods to a middleman/distributor in Crawley.

It seems that if the goods advertised aren't already in the UK, prices are higher. Once they are, prices then lower.

There are also possible issues with some goods, re import taxes & VAT. The buyer COULD be asked to pay HMRC any duty due.

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