written by on 23/05/2013
When checking out the total was much more than I expected. When I checked this was
Because there were several unwanted additions to the bill, some sort of club
Deal that had been added automatically. This was extremely presumptuous
And completely wrong.
Also the items we wanted were from different suppliers so would have charged
Delivery on each item. This meant we got the smaller items from someone else
Will not use site again
As rated by our community of reviewers
Pixmania's Comment
Written on: 24/05/2013
Hello,
I have just read your reivew and apologise for the fact a service was added to your order by mistake.
The Zen Engagement is pre-selected at the order stage and can be unticked when placing the order.
If it is added in error, we can immediately cancel and refund this part of the order.
Please could you contact me with your order number with any questions you may have.
Best regards,
Kate Pixmania