returns process terrible

4.9 / 5
98% of users recommend this
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Guest's review of


“returns process terrible”

Written on: 18/02/2014

Returns process was appalling, claiming a scratch on an item that was never even opened (quote taken from a PDF mentioning person responsible for the return). No refund at all after more than 2 weeks. Very willing to sell gear, not willing to care about customer service, this is why people are buying more and more from Amazon. Being lied to by a company on the condition of returned items is pretty low. I will never buy from CVP again, I do not expect such treatment from an established company, if this is how a company deals with someone with a disability, they don't deserve to exist.

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