Abbey New Homes Reviews - www.abbeynewhomes.co.uk

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Latest Reviews

★☆☆☆☆

“Terrible worksmanship, non existent customer service”

Written on: 08/10/2017

If you are considering buying a new build abbey new homes property, I can’t stress enough I would definitely think about re-considering no matter how good it may seem. I moved into my property mid August and by late August I had a leak (from a poorly fitted bath waste). It’s now October and the damage caused by this leak hasn’t been sorted despite repeatedly chasing. Calling their customer care (when you eventually manage to get through) you simply are just fobbed off by a team of rude… Read Full Review

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★☆☆☆☆

“I regret buying my home”

Written on: 01/10/2017 by HannahK88 (1 review written)

From the moment we undertook the preoccupation inspection of our new home, I knew Abbey were not anywhere as good as they seemed. Our home was poorly finished, with patchy and cracked paintwork, as well as faulty doors, windows and the kitchen had been fitted incorrectly. They chased us for our snagging list within a few days of moving in, and assured that it would be completed very soon. I was seven months pregnant when we moved in and was understandably keen to get everything done before… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 18/07/2017 by McDanielqo1954 (1 review written)

Once they hand over the keys , they never come to fix any houses. These were the words of their site manager on the issue of a bathroom water leakage , " let the wall get damage completely, then we will command fix it" . So you bough a house worth half million pounds and this is what their response is when task them to fix it… Read Full Review

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★☆☆☆☆

“Forget snags, major defects which they dont care about”

Written on: 18/04/2017 by Shez11 (2 reviews written)

Abbey's build quality and workmanship is abysmal. Amateur at best and the customer service team have no clue. They are interested in resolving issues and when they do respond you end up in cycle resulting in having to repeat where the fault are and them doing nothing about it. Buy a house and expect an unfinished product with multiple holes… Read Full Review

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★☆☆☆☆

“Extremely poor workmanship, terrible aftercare, no service”

Written on: 18/02/2017 by AshHoque (1 review written)

To summarise why you should avoid buying their houses and falling for their sales patter: - Terrible after care service (expect to wait months, years for them even to begin to look at the snags). - Endless snags which they overlook, fail to address - Poor workmanship (uneven floors, uneven gardens, broken pipes, cracked fittings, windows coming away from frames, work left undone etc) - Cheap fittings used rather than those which are specified - Constantly cutting corners and trying to avoid… Read Full Review

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