very poor customer service

I ordered a record and, as the confirmation receipt confirmed, it was to be sent to a gift address. Juno sent it to registered home address instead. Advised them of their mistake (and included evidence of confirmation of alternative address) and they were completely uninterested/uncooperative. The tone of their correspondence was curt and unapologetic. I would not recommend doing business with this company, which clearly has a bad attitude to customer service.